Support

Our support team is here to help ensure you receive the best possible assistance.
We’ve also prepared a selection of FAQs on various topics to help you find quick answers and useful tips in advance.

Feel free to explore our website for more information. For direct contact, please use our contact form — we’ll get back to you as soon as possible. You can also reach us by phone at +49 921 55-3003 or by email at its-helpdesk@uni-bayreuth.de.

For simple inquiries, outside regular business hours, or on weekends, our ITS AI chatbot may also be able to assist you. The chatbot complies with GDPR regulations. However, please refrain from entering any personal data — such as names, usernames, or passwords — when using it.