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20 years as head of the ITS

The ITS bids farewell to Dr Andreas Grandel

Abschiedsfeier von Dr. Grandel im Botanischen Garten

Photo: In addition to the current team, the student assistants and our military interns, many former ITS employees also attended Dr Grandel's farewell ceremony.

On 6 December, the ITS duly celebrated the retirement of Dr Andreas Grandel from the ÖBG. After 20 years and many projects in the IT service centre, he is now embarking on a new phase of his life.

He has been with some of us for many years and has always supported us. Regardless of the duration or intensity of our interactions, Dr Grandel has left lasting impressions. We would like to take this opportunity to express our gratitude to him. We appreciate his excellent and reliable leadership of the IT Service Centre. He always dealt with us on an equal footing, offered us advice and support and was always willing to listen.

Before Dr. Grandel was allowed to go into his well-deserved retirement, we asked him a few questions:

What was your most exciting project during your time at ITS?

Basically, the current projects are always exciting. Once everything has been successfully completed, they are no longer so exciting. When I look back at the projects, they have a common denominator. I was always concerned with providing a basic IT service for all members of the university, employees and students alike, with the resources that were available or could be obtained, to make their daily work easier.

I always had three guiding principles: professionalisation, virtualisation and recentralisation, so that the limited human and material resources for the diverse services in research, teaching and administration could be used sustainably.

How do you look back on your time at ITS?

I'll be brief. My time in the ITS/RC was good. Now it's also good, but I'm sure it will be good for me personally too.

What made the ITS so special for you?

It was definitely the collaboration with my colleagues in the ITS, and I really appreciate the many student assistants and interns.

I explicitly include the many student assistants and interns. We always approached challenges openly and transparently, struggled to find the best solution, sometimes even in disputes, and then implemented it consistently and unwaveringly. I learnt a lot from my colleagues, both technically and personally, and I will always remember them fondly. Without their support, loyalty and excellent technical expertise, I would not have been able to achieve everything.

What do you wish your team for the future?

I hope that they continue to have fun at the university despite the increasing workload. I think the university is a great place to work, with plenty of room for personal commitment and room for manoeuvre.In addition, I can think of few other employers that offer such varied and exciting work.

Do you have any advice for your successor, Dr Bauer?

No, I got to know Dr Bauer during the induction as an extremely competent person with a great deal of experience in data centre operations. I don't think he needs any advice.

We would like to take this opportunity to thank you for your 20 years at the data centre and IT service centre. We wish you all the best for the next chapter in your life.

A new era begins!

Dr. Grandel übergibt an Dr. Bauer

[Text eingeben]

It's almost time - from 1 January 2024, Dr Hans-Jörg Bauer will take over the management of the IT Service Centre. We are looking forward to the new era and welcome you to the ITS team.

What Dr Bauer was most looking forward to and what he was able to take with him from Wuppertal can be read in the in the next ITS News.

The inspector is on the loose

"You've been hacked!"

Informationssicherheitswoche 2023 mit der Kripo Bayreuth

Photo: The CID's Cybercrime Unit visited the University of Bayreuth as part of IT Security Week. The picture shows CIO Prof Dr Thorsten Eymann, Chief Superintendent Kaufmann and Chief Superintendent Hahn, VP Prof Dr Susanne Tittelbach, Information Security Officer Ralf Stöber, ITS Head Dr Andreas Grandel and Chancellor Dr Nicole Kaiser.

The hard drive is encrypted, the network is infected or the bank account has been emptied. To avoid this worst-case scenario, ITS regularly organises presentations and training sessions as part of IT Security Week.

This time, the police were on site.Chief Superintendent Hahn and Chief Superintendent Kaufmann from the cybersecurity unit in Bayreuth presented the nastiest tricks used by online crooks. It often starts harmlessly with a supposedly free app that contains malicious code and spies on the user.This makes it possible to collect information about account transactions or other personal data.

Then comes the shock call from an alleged bank employee: "A large amount of money has just been debited from your account, we think you've been hacked!"

The perpetrators are well informed and well trained. They have thoroughly studied their victim and present a plausible story with the insider knowledge about the user's family, friends or other habits that they have previously spied out.

"We need a TAN to stop the transfer." Anyone who is convinced that they actually have a bank or police employee on the other end of the line or has received an email enquiry from their boss may be prepared to respond to such requests. In doing so, they grant the perpetrators access to their account or perhaps voluntarily instruct them to make a requested payment.

The CID advises: "Don't let yourself be put under time pressure. If in doubt, call the bank back, but not via the number displayed, as this could be spoofed, i.e. falsified. Reconnect via the bank's switchboard, as this will quickly expose such a scam.

Anyone who recognises an attack in good time should also report it to the police and, if necessary, test the smartphone or PC for possible malware.If you suspect that you have been spied on, it is advisable to change your access data for various online platforms.

The new password should be at least 12 digits long and consist of letters, numbers and special characters. It often helps to remember something like: "I never want to be spied on by hackers again from 2023!" = Iwa2023nwvHaw! This makes it easy to remember a more complex password. As a variant, this password can be modified for different services, e.g. Iwa2023nwvHaw!ebay, Iwa2023nwvHaw!gmx, Iwa2023nwvHaw!paypal. If a provider's database is hacked and your own password is compromised as a result, the other accesses would not be affected by this modification for the time being, and major damage would be avoided for the time being.

You can use the Hasso Plattner Institute's Identity Leak Checker online, for example, to check whether your own email address already appears in hacked databases: https://sec.hpi.de/ilc/

Warning: spread of phishing emails

In recent weeks, there has been an increase in the number of malicious e-mails sent to the University of Bayreuth, with some even being sent from compromised University of Bayreuth accounts.

We are therefore once again giving you tips on how to recognise phishing emails:

  • An impersonal salutation, such as "we know your name and ID".
  • A false sender e-mail address.
  • Links that lead to non-university websites.
  • Occasionally clumsy or incorrect language.

Please be particularly careful when using the links in the emails, as clicking on a link can lead to malware being downloaded onto your device.

Current examples of such malicious e-mails can be found on the ITS malware warnings page at: https://info.its.uni-bayreuth.de/its-malwarewarnungen

If you have inadvertently clicked on a malicious link, we strongly recommend that you change your password IMMEDIATELY and check your mail account in Webmail for suspicious activity - preferably several times a day.

TIP: If you use Outlook, you can easily forward suspicious mails to IT Security using the ITS Report Mail button. ITS prefers this method, as all relevant mail information is automatically

CMS basic training (classroom training)

CMS basic training (classroom training)

  • Mon 17.01. from 9:00 - 11:00 a.m.
  • Wed 21.02. from 9:00 - 11:00 a.m. 

Registration via the e-learning system. The number of participants is limited: www.its.uni-bayreuth.de/cms-schulung

Christmas closure from 24.12.2023 - 06.01.2024

Weihnachtsschließung 2023


Published by:
IT Service Centre
University of Bayreuth
Universitätsstraße 30
95447 Bayreuth

Managing editor: Oliver Gschwender
Authors: Nadja Bursian, Oliver Gschwender
Photos: Dominik Schramm

Verantwortlich für die Redaktion: Oliver Gschwender